Do I need to register to shop online?

You do not need to be a registered customer of Fifty Shades Kinkier to place an order online.  Once you have selected your item (s), you will be taken to the checkout page where there is an option to create an account should you wish to.  Creating an account will make placing an order with us faster if placing future orders.

What payment methods can I use online?

At Fifty Shades Kinkier we accept several payment options through PayPal including Visa, Maestro, MasterCard, and American Express.  You do not have to have a PayPal account to make payment.  Simply follow the onscreen prompts to complete your payment using the card details of your choice.

Will it show up on my bank statement?

At Fifty Shades Kinkier, we guarantee 100% discretion and privacy.  Your transactions will be shown as “FSK” on your bank statement.  All products are also delivered in plain packaging for your added peace of mind.

How secure is my transaction?

At Fifty Shades Kinkier, we respect your privacy and fully comply with UK Data Protection laws.  We will never share your information with third parties and all information you provide to us in order to complete your purchase (name, address, contact details) are held on secure servers and are treated as confidential.

To ensure your card transactions are fully secured, we have partnered with PayPal, an internationally recognised payment gateway.  PayPal’s platform is completely secure and encrypted thus any information you exchange is protected.  To find out more about Paypal please visit their website: https://www.paypal.com/uk/webapps/mpp/about

PayPal also offer buyers protection to all customers making payment through their platform.  To find out more about PayPal’s buyer protection please follow the link: https://www.paypal.com/re/webapps/mpp/paypal-safety-and-security

Can I add or remove items from my order once confirmed?

Due to the speed in which we dispatch orders, once you have confirmed your order and completed the order process we are unable to make changes to your order.  However, if you would like to return or exchange your products, you are fully entitled to do so.  Please read our returns and exchange policy.

Delivery Charges

At Fifty Shades Kinkier, we offer free delivery across the UK on orders over £100. We use Royal Mail Tracked delivery. For orders below £100 we charge £4.95 for delivery to any UK address.

All orders are delivered within 2-3 working days.

What will the package look like?

All products are shipped discreetly in a nondescript package with absolutely no indication as to the contents.

At Fifty Shades Kinkier, we ship our products discreetly in a nondescript package.  For your privacy, there will be no indication of the contents of the package.

Returns and exchanges

We want you to be pleased with your purchase, that’s why we have a no fuss returns policy.

If for any reason you are not completely happy you may exchange unused and unopened products within 14 days for alternative items or a refund.

For reasons of hygiene please do not open items that you wish to send back as we regret that we cannot exchange fault-free items once the packaging has been opened.

Please get in touch with us by sending an email to: help@fiftyshadeskinkier.co.uk so that we can assist you and send you the correct warehouse address for sending you goods back.

Conditions of returns/exchanges

Due to the obvious health and hygiene implications with adult goods, for the goods to be returned if they are not broken the following terms have to be met.

1. The goods must be unused.

2. The goods must be returned in original condition & packaging.

3. Goods that are not heat sealed in the box are non refundable and non exchangeable.

4. Items supplied in sealed packaging that have been opened are non refundable and non exchangeable.

5. The goods must be received back within 14 days from the day you received the order.

6. Lingerie and items of clothing are non refundable and non exchangeable.

7. Videos and magazines are non refundable and non exchangeable.

If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods and refuse return  or exchange.

Faulty goods

When an item is operated by batteries we recommend that you check using a different set of batteries and check that they are fitted correctly and positioned to connect with electrical points before returning such items.

If the product is defective, please explain the fault in a covering letter and return it with its original box with all manuals and accessories for a full refund or replacement – If the item is defective in the first month of purchase email us we will then provide you with our free post address.

If the item is over 3 months old, please get in touch with us via email on help@fiftyshadeskinkier.co.uk or call us on 0843 886 7215 and speak to one of our customer services representatives.

Goods can be exchanged or refunded up to 30 days of any defect. After 30 days an exchange will only be available.

All returned products are tested and will be sent back to you at your expense if they are found to be working or in an unacceptable condition.

Lingerie and Clothing Size Charts

Female Size Chart

Lingerie Size UK Dress size Bust Cup Size Waist Hips
Small
8 – 10
32″ – 34″
A – B
24″ – 26″
34″ – 36″
Medium
12 – 14
34″ – 36″
B – C
26″ – 28″
36″ – 38″
Large
14 – 16
36″ – 38″
C – D
28″ – 32″
38″ – 40″
XL
16 – 18
40″ – 42″
D – DD
34″ – 36″
42″ – 44″
XXL
20 – 22
44″ – 46″
DD – E
38″ – 40″
46″ – 48″
XXXL
22 – 24
46″ – 48″
DD – E
40″ – 42″
48″ – 50″
One size
8 – 12
32″ – 38″
B – C
24″ – 32″
34″ – 40″
S / M
8 – 10
M / L
12-14
L / XL
16-18

Men's Size Chart

Mens Size Waist
Small
28 -30
Medium
32 – 34
Large
36 – 38
XL
38 – 40

Cotelli Collection Lingerie Size

Cotelli Collection Lingerie Size UK Dress size
70 b/s 32B
75 b/s 34B
75 c/m 34C
80 c/m 36C
80c/l 36C
85d/l 36D

Passion Lingerie Size

Passion Lingerie Size UK Dress size Growth Bust Waist Hips
S / M 8 – 12 158 – 164 cm A – C 60 – 72 cm 88 – 100 cm
L / XL 12 – 16 164 – 170 cm B – D 72 – 84 cm 100 – 112 cm
XXL / XXXL 16 – 22 170 – 172 cm C – E 84 – 96 cm 112 – 124 cm

Passion Mens Size

Passion Mens Size
S/M L/XL XXL/XXL
Chest 92-104 104-116 116-128
Waist 80-92 92-104 104-116